---
title: Tests and recommendations before an inwink live session
description: What tests should I carry out before starting an inwink live session?
---

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# Tests and recommendations before an inwink live session

## What tests should I carry out before starting an inwink live session?

**Before the session**, it is essential to **carry out tests** with the **moderators and speakers under real conditions.**

Use the **same computer and browser**\* as those that will be used during the live session, and finally, test on the published site and not on the preview.

\*⚠️ inwink encourages you to use **Chrome** to ensure the overall stability of your session, with no resolution or connectivity problems.

---

### Good to know:

#### Authorising access to cameras and microphones

When a speaker joins an inwink live session for the first time, they must authorise access to the camera and microphone on their computer. Their browser will then display a pop-up asking them for these authorisations:

![Autoriser l'accés à la caméra et au microphone sur Chrome](https://storageprdv2inwink.blob.core.windows.net/bohelp/assets/pictures/02_Evenements/4_online_events/AllowCameraMicrophone.png)*Authorise access to the camera and microphone on Chrome*

 

Here are some online help pages for the main browsers on the market, in case access to the camera or microphone is inadvertently blocked:

- Google Chrome : [See here](https://support.google.com/chrome/answer/2693767?co=GENIE.Platform%3DDesktop&hl=en)
- Mozilla Firefox : [See here](https://support.mozilla.org/en-US/kb/how-manage-your-camera-and-microphone-permissions)
- Microsoft Edge : [See here](https://support.microsoft.com/en-us/windows/windows-10-camera-microphone-and-privacy-a83257bc-e990-d54a-d212-b5e41beba857)
- Safari : [See here](https://support.apple.com/guide/safari/customize-settings-per-website-ibrw7f78f7fe/mac)

**By default, the camera is deactivated when a participant joins a conversation.**

#### Authorise use of WebRTC

inwink uses an integrated solution called **Vonage** to manage live calls.

This solution uses WebRTC technology. **It is supported by all modern browsers on the market, including Chrome, Safari, Mozilla Firefox and Microsoft Edge. Make sure you keep these browsers up to date.**

Some companies can prevent computers connected to their network from supporting WebRTC. Here are the 2 possible solutions:

- ask their employees to use their personal connection
- ask their IT department to authorise WebRTC for your event, by sending them the documentation available [here](https://api.support.vonage.com/hc/en-us/articles/360035471331)

---

### Tests to be carried out before an inwink live session

- **Check the quality of your internet connection (network quality)**: inwink live sessions require high bandwidth. It is essential that the speaker has a good internet connection (with a minimum speed of 5M, although this may vary).
- **Avoid streaming bandwidth-hungry content** (such as Netflix) or launching another video conferencing system (Teams, Zoom, Vimeo, etc.) at the same time as the inwink live session.
- **Check access to the inwink live session**: carry out some **preliminary tests** to make sure that you can access the event site and that each speaker's **microphone/camera** is working properly. Also check with them the layout of the screens and the documents to be broadcast during the live session.
- **Validate familiarity with the tool**
- **Prepare the speakers** by giving them clear instructions on best practice for a successful webinar, such as room lighting, background and framing. Also make sure they are familiar with using inwink live sessions before the event itself, preferably several days in advance.
- **Favour the content broadcast function over screen sharing**, for better quality (uses less bandwidth). Example: rather than sharing my screen to show my PDF document, I click on "Broadcast a PDF" (the more compressed the PDF file, the better).
- The **microphone** and **camera** are **controlled by your computer**, not by inwink. If you are experiencing sound or camera problems, please check your computer and browser settings.
- It is important to bear in mind the **constraints** that may be faced by **large groups connected via a VPN**, such as connection problems or even a ban on accessing the page. In some situations, it may be necessary to provide a dedicated computer for the speaker to get around these restrictions.

---

**Related articles**

- [Creating an inwink live session](https://help.inwink.com/creating-inwink-live-session?hsLang=en)
- [Starting an inwink live session](https://help.inwink.com/starting-an-inwink-live-session?hsLang=en)

 

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