Partner discount codes

Provide partners with discount codes to use as part of their event invitations

 

 

Introduction

A discount code is a product assigned to a partner, enabling him to offer a discount to his guests when purchasing one or more tickets for an event.

One or more discount codes can be attached to the same partner.

For the partner, the code is generated from their space, by adding a guest to the discount code page, and according to a predefined quota.

 

The Guest then accesses the ticketing service via a personalized URL with the discount code entered: https://monevenement.fr/registration/purchase?discount=NOMDUCODE

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Prerequisites: install discount code page in Partner workspace

From the back-office > Website & App > Partner workspace, click on “Add a page”.

Then go to Discount codes and select the “Partner: discount codes” template: 

The new page is created.

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General configuration (back-office)

Fill in the registration page

To enable people invited by the partner to complete their purchases with discount codes, a ticketing page must be attached.

To choose the ticketing page :

• Under the question Ticketing page for guests, select the page you want.
• Click on SAVE

 

Creating a partner discount code quota

Partner discount codes are created in the Partner product tab and are necessarily linked to a quota.

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Email template

In order for the partner to send the discount codes to their guests, an email template must be configured.

From the Emailing > Email templates grid (All email templates) 

Click on to add an email template:

Select ‘Partner discount code’:

You will then need to attach this email template to the Partner discount code page (hereafter)

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Partner discount code page configuration (CMS)

From the CMS, go to the partner workspace(recommended)
(Configuration is also possible from the back office > Website & App > Website content > Partner Workspace > Edit ‘Discount code’ page). 

• From the menu, go to ‘Discount codes’.  

• Edit the Discount code page:

• Attach the email template dedicated to partner discount codes: 

• Invitation form: by default, only the email field is mandatory, but you can make the other field mandatory by editing them. 
• Validate to save the configuration
• Refresh page to update changes 

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Creation of discount code invitations by partner

Once an email template has been attached to the discount codes page, and a discount code quota has been defined in the back office, a partner with an administrator role can add guests and send them discount codes.

Personalised message:

 

Add guests

Click on the relevant action buttons:

In the window that opens, you need to fill in the information on the form either manually or by copying and pasting from a spreadsheet to add it in mass:

Once you have entered the guest details, you can :

• To send invitations directly by email, leave the ‘Send invitations by email’ box enabled. 
  The invitations will be sent when you click on the ‘Add X guest(s)’ button.
• If you choose to send the invitations later, uncheck the ‘Send invitations by email’ box.
  Clicking on the button will save the information without sending an email.
  

 

View invitations

On returning to the invitations page, you can view the current invitations:

It includes :

• Information about the guest participant
• Information about the discount code generated
  • The generated code always begins with the name of the partner followed by the code.
• The status of the email
  • Pending (the invitation is awaiting action from the partner)
  • Sent
  • Received (the guest has received the email)
  • Clicked (the guest has clicked on the button to go to the ticket office)
• The status of use of the discount code by the guest

An action button allows the partner to send or resend the invitation by email, copy the registration link, or delete the unused discount code:

 

 

Export invitations 

It is possible to export the invitation links and the information on the page:

• Either by clicking on the download button on the right above the ‘Action’ column (exports all the lines in groups of 100 maximum).
• Or by selecting the lines to be exported and clicking on the ‘Actions on selection’ button.

 

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Manage discount codes in back-office (Organizer)

From the back office > Partners > Generated discount codes, the organiser can view and manage the partner discount codes.

Here you will find the codes generated when the partner adds guests.

By editing a line you can view the content of the code and the guest information:

You can delete a code via this grid by selecting the line to be deleted and then clicking on the bin icon.

The ‘Details’ button takes you to the order information once the guest has completed the order.

To find out more about order management, read this article : Orders

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