Create and configure a volume discount on a pricing
The volume discount feature allows a participant to benefit from an automatic discount once a certain purchase volume is reached. It is recommended to encourage group registrations or the purchase of multiple pricing.
Accessing volume discounts
To configure a volume discount, go to the back office:
Sales > Discounts > Volume discounts
Click "+" to “Add a volume discount” and create a new rule.
Define discount parameters
General information
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Rule name
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Description (optional)
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Status
Application rules
The first step is to define which pricing the discount rule will apply to.
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All pricing
The rule applies regardless of the pricing added to the cart, as soon as the defined volume is reached. -
Pricing types
You can restrict the discount to the following pricing types:-
Named badges
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Catalog products
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Packages
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Specific pricing
Select exactly which pricing are eligible.
You can then define:
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Discount method: by percentage (%) or fixed amount (€)
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Discount target:
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Entire order
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Only on eligible pricing
The discount applies only to the selected pricing once the threshold is reached. -
Only on eligible pricing beyond the threshold
The discount only applies from the threshold onward, on the pricing beyond that point.
Example: An organizer offers 50% off starting from the 4th badge purchased.
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Threshold configuration
You can define one (mandatory) or multiple discount thresholds. For each threshold, specify:
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The minimum quantity of pricing required to trigger the discount
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The discount amount or percentage
Example:
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From 5 badges: apply €10 off
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From 10 badges: apply €15 off
Note: It is not possible to combine amount-based and percentage-based thresholds within the same volume discount.
Priority
Each discount rule is assigned a priority. The lower the number, the higher the priority (e.g., 1 = highest priority).
Note: If multiple rules apply to a single order, only the rule with the highest priority (lowest number) will be applied.
Quota
You can define a maximum number of times the discount rule can be applied (e.g., max. 100 uses).
Combining with other discounts
Volume discounts can be combined with a discount code under certain conditions, configured directly within the discount code settings.
There are two key parameters:
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Combinable: defines whether the volume discount can apply alongside other discounts.
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Priority: defines which discount is applied first when stacking is allowed.
Combinable | Priority | Result |
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Yes | Yes | Both discounts apply. Discount code applies first, then volume discount. |
Yes | No | Both discounts apply. Volume discount applies first, then discount code. |
No | Yes | Only one discount applies. The discount code takes precedence. |
No | No | Only one discount applies. The volume discount takes precedence. |
Best Practices
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Test the volume discount rules to ensure they apply correctly.
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Inform users with a message on your ticketing page (e.g., “Get 10% off when you buy 5 or more tickets!”).
Related articles:
- Pricing
- Customize your ticketing service
- Discount codes creation
- Open the ticketing
- Orders
- How to generate a ticket
- Partner invitation with single usage ticket
- Building a BtoC ticketing service, the steps