---
title: Create an email
description: A video tutorial is available on the inwink training website In the back-office of your event, go to EMAILING &gt; Email templates and click on ➕ at the top right corner of the grid.
---

[Skip to content](https://help.inwink.com/create-an-email#main-content)

- [English](https://help.inwink.com/create-an-email)
- [Français](https://help.inwink.com/fr/creer-un-email)

English

Show submenu for translations

[More support](https://help.inwink.com/kb-tickets/new?hsLang=en)

[![logo inwink](https://help.inwink.com/hs-fs/hubfs/LOGO_RGB@600x-2.png?width=100&height=75&name=LOGO_RGB@600x-2.png)](https://help.inwink.com/?hsLang=en)

- [Knowledge base](https://support.inwink.com/)
- [My tickets](https://support.inwink.com/tickets)

Open main navigation

Close main navigation

- [Knowledge base](https://support.inwink.com/)
- [My tickets](https://support.inwink.com/tickets)
- - [English](https://help.inwink.com/create-an-email)
    - [Français](https://help.inwink.com/fr/creer-un-email)

  English
  
  Show submenu for translations
- [More support](https://help.inwink.com/kb-tickets/new)

 Hello ! How can we help you?

- There are no suggestions because the search field is empty.

1. [Help center](https://help.inwink.com/?hsLang=en)
2. [Emailings](https://help.inwink.com/emailings?hsLang=en)

# Create an email

*A video tutorial is available on the [inwink training website](https://training.inwink.com/en/session/841a84cc-94b1-eb11-94b3-000d3a219024)*

### Create an email

In the back-office of your event, go to **EMAILING \> Email templates** and click on ➕ at the top right corner of the grid.

The email template gallery pops-in:

***![](https://help.inwink.com/hubfs/image-png-Jul-10-2023-03-52-45-1009-PM.png)***

![](https://help.inwink.com/hubfs/image-png-Oct-25-2023-02-49-13-9072-PM.png)

On the right, select the email category you want to create.

It is important to select the right email template you want to create, and who it is aimed at. Indeed, an email template can only be sent to the category it belongs to:

- **Participants email templates** can only be sent to participants in a participant grid / by a trigger linked to Participants
- **Partners email templates** can only be sent to participants in a partner grid (or partner account grid) / by a trigger linked to Partners
- **Partner invitations**
- **Orders email templates** can only be sent to participants in an order grid / by a trigger linked to Orders
- **Sessions email templates** can only be sent to participants in a session / session registrants grid / by a trigger linked to Sessions
- **Meetings email templates** can only be sent to participants in a Meetings grid / by a trigger linked to Meetings
- **Survey Answer** can only be sent if a user responds to a questionnaire/survey, a trigger linked to this email must also be created
- **Tickets :** à compléter

For each category, you can find two subcategories:

- **Suggested templates** where you can find prefilled templates for your events, which you can modify
- **Create a template** where you can find: 
    - A **basic email template** to start building a new template
    - An **HTML template**, if you need to import an HTML template from another email builder than inwink

---

To find out more, see this article**: [Edit an email](https://help.inwink.com/edit-an-email?hsLang=en)**

 

- [Essentials](https://help.inwink.com/essentials?hsLang=en#main-content)

    - [Grids](https://help.inwink.com/essentials?hsLang=en#grids)
    - [The fields](https://help.inwink.com/essentials?hsLang=en#the-fields)
    - [Publish](https://help.inwink.com/essentials?hsLang=en#publish)
- [Data](https://help.inwink.com/data?hsLang=en#main-content)

    - [Audience](https://help.inwink.com/data?hsLang=en#audience)
- [Events](https://help.inwink.com/events?hsLang=en#main-content)

    - [My event](https://help.inwink.com/events?hsLang=en#my-event)
    - [Participants](https://help.inwink.com/events?hsLang=en#participants)
    - [Program](https://help.inwink.com/events?hsLang=en#program)
    - [Speaker workspace](https://help.inwink.com/events?hsLang=en#speaker-workspace)
    - [Partners](https://help.inwink.com/events?hsLang=en#partners)
    - [Business Meetings](https://help.inwink.com/events?hsLang=en#business-meetings)
    - [Networking](https://help.inwink.com/events?hsLang=en#networking)
    - [Ticketing](https://help.inwink.com/events?hsLang=en#ticketing)
    - [Participant badge](https://help.inwink.com/events?hsLang=en#participant-badge)
    - [inwink onsite](https://help.inwink.com/events?hsLang=en#inwink-onsite)
    - [Online events](https://help.inwink.com/events?hsLang=en#online-events)
    - [Video integration](https://help.inwink.com/events?hsLang=en#video-integration)
    - [Online sessions](https://help.inwink.com/events?hsLang=en#online-sessions)
    - [Interactions](https://help.inwink.com/events?hsLang=en#interactions)
    - [Interactivity](https://help.inwink.com/events?hsLang=en#interactivity)
    - [Call for Papers](https://help.inwink.com/events?hsLang=en#call-for-papers)
- [Community](https://help.inwink.com/community?hsLang=en#main-content)

    - [Content](https://help.inwink.com/community?hsLang=en#content)
    - [Forums](https://help.inwink.com/community?hsLang=en#forums)
    - [Partner workspace](https://help.inwink.com/community?hsLang=en#partner-workspace)
    - [Configuration](https://help.inwink.com/community?hsLang=en#configuration)
    - [Groups](https://help.inwink.com/community?hsLang=en#groups)
    - [Memberships](https://help.inwink.com/community?hsLang=en#memberships)
    - [Ticketing](https://help.inwink.com/community?hsLang=en#ticketing)
- [Dashboards](https://help.inwink.com/dashboards?hsLang=en)
- [Emailings](https://help.inwink.com/emailings?hsLang=en#main-content)

    - [Send emails](https://help.inwink.com/emailings?hsLang=en#send-emails)
    - [Scheduled emails](https://help.inwink.com/emailings?hsLang=en#scheduled-emails)
- [Website](https://help.inwink.com/website?hsLang=en#main-content)

    - [Participant space](https://help.inwink.com/website?hsLang=en#participant-space)
    - [CMS](https://help.inwink.com/website?hsLang=en#cms)
    - [Webmaster](https://help.inwink.com/website?hsLang=en#webmaster)
    - [Languages and translations](https://help.inwink.com/website?hsLang=en#languages-and-translations)
    - [Partner space](https://help.inwink.com/website?hsLang=en#partner-space)
    - [Visual identity](https://help.inwink.com/website?hsLang=en#visual-identity)
    - [Blocks](https://help.inwink.com/website?hsLang=en#blocks)
    - [Registration forms](https://help.inwink.com/website?hsLang=en#registration-forms)
- [Commercialization](https://help.inwink.com/commercialization?hsLang=en#main-content)

    - [Understand and prepare your sales setup](https://help.inwink.com/commercialization?hsLang=en#understand-and-prepare-your-sales-setup)
- [Mobile application](https://help.inwink.com/mobile-application?hsLang=en#main-content)

    - [Before you get started](https://help.inwink.com/mobile-application?hsLang=en#before-you-get-started)
    - [Configure and customize your app](https://help.inwink.com/mobile-application?hsLang=en#configure-and-customize-your-app)
    - [Test and publish your app](https://help.inwink.com/mobile-application?hsLang=en#test-and-publish-your-app)
- [Connectors](https://help.inwink.com/connectors?hsLang=en#main-content)

    - [Paypal](https://help.inwink.com/connectors?hsLang=en#paypal)
    - [Six Payment](https://help.inwink.com/connectors?hsLang=en#six-payment)
    - [Power BI](https://help.inwink.com/connectors?hsLang=en#power-bi)
    - [Adyen](https://help.inwink.com/connectors?hsLang=en#adyen)
    - [Salesforce](https://help.inwink.com/connectors?hsLang=en#salesforce)
    - [Hubspot](https://help.inwink.com/connectors?hsLang=en#hubspot)
    - [Ingenico](https://help.inwink.com/connectors?hsLang=en#ingenico)
    - [Zapier](https://help.inwink.com/connectors?hsLang=en#zapier)
    - [Stripe](https://help.inwink.com/connectors?hsLang=en#stripe)
    - [Marketo](https://help.inwink.com/connectors?hsLang=en#marketo)
    - [Monetico](https://help.inwink.com/connectors?hsLang=en#monetico)
    - [Make](https://help.inwink.com/connectors?hsLang=en#make)
- [MCP](https://help.inwink.com/mcp?hsLang=en)

[![inwink](https://help.inwink.com/hs-fs/hubfs/LOGO_RGB@600x-1.png?width=99&height=24&name=LOGO_RGB@600x-1.png "inwink")](https://www.inwink.com/)

<https://twitter.com/inwink_fr?lang=fr> <https://www.linkedin.com/company/inwink/mycompany/>

Copyright © 2025, inwink

```json
{
  "@context" : "https://schema.org",
  "@type" : "Organization",
  "address" : {
    "@type" : "PostalAddress",
    "addressLocality" : "Paris, France",
    "postalCode" : "75011",
    "streetAddress" : "33 Rue du Faubourg Saint-Antoine"
  },
  "email" : "contact@inwink.com",
  "funder" : [ {
    "@type" : "Organization",
    "name" : "Infinite Square",
    "url" : "https://www.infinitesquare.com/"
  } ],
  "logo" : "https://www.inwink.com/hs-fs/hubfs/inwink-H-rgb-1.png?width=140&name=inwink-H-rgb-1.png",
  "name" : "inwink",
  "owns" : [ {
    "@type" : "Product",
    "name" : "inwink",
    "url" : "https://www.inwink.com/"
  } ],
  "sameAs" : [ "https://www.linkedin.com/company/inwink/", "https://twitter.com/inwink_fr", "https://www.facebook.com/inwink-177090639388227/", "https://www.youtube.com/channel/UCWHQtvE5NEL7ijTKl4pGp0A" ],
  "url" : "https://www.inwink.com/"
}
```