Add a recipient in the carbon copy (CC) of an email

➡️ These actions can be carried out via the event and community back-office. 

On your event or community, you have the option to add a recipient in the carbon copy (CC) of your emails.

There are two methods to do this.

Add a recipient as a copy of the email in the configuration of the emailing

This method can be useful if the organizer wants to receive a copy of the emails sent to the participants/members.

From the Emailings tab > Email Templates > edit the desired email, and in the Advanced Options section > enter the recipient's email address who will be copied when this email is sent.

 

• From the back office of your event/community, go to the Participants/Members tab > All registered participants/Members.
• Create a new field (following the steps in this online help) of type Email > rename it, for example, "Email CC" > and copy the technical code (located at the bottom of the window).
  
  
  
  ➡️ The created field (for example, Email CC) will be visible when editing the profile of a participant/member.
  
  ➡️ This new field can be added to your registration form so that participants can provide a secondary email address, which will then be associated with their contact information.
  
  
  
• To link this new field to your email, go to the Emailings tab > Email Templates > edit the desired email.
• In the "Advanced Options" section, click on the CC or BCC box to add a person in carbon copy.
• In the box, use the template syntax, which is , and replace "yourfield" with the technical code of the previously created field. For example, in our example > click on the "+" sign to add it.
  
  

   

  ➡️ The email will be sent both to the person who registers and to the additional address added in the carbon copy.