---
title: Allow participants to upgrade their status via the ticketing system
description: Allow participants to upgrade their status through your ticketing system. Offer VIP or premium access and automatically update their category with upgrade products.
---

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# Allow participants to upgrade their status via the ticketing system

## Offer your participants upgrade products so they can change their participant category after registering.

### 🎯 **Objective**

This feature allows you to offer participants an **upgrade product** to change their status.

Thanks to the **“Named badge – upgrade”** pricing, you can sell specific access levels (VIP, premium, etc.) while automatically updating the participant’s profile.

---

### ⚙️ **Setup**

#### 1. Create the upgrade pricing

- Go to your event back office, open the **Sales \> Pricing** tab, and create a new pricing type: **“Named badge – upgrade”**.  
  ![](https://help.inwink.com/hs-fs/hubfs/image-png-May-04-2026-03-10-02-4011-PM.png?width=420&height=439&name=image-png-May-04-2026-03-10-02-4011-PM.png)
  
   
- Select the participant category to apply for this pricing.  
  👉 Example: *VIP*
- Change the **publication status of this pricing** to “Published” so it appears in your ticketing system.
  
  ![](https://help.inwink.com/hs-fs/hubfs/image-png-May-04-2026-03-12-14-7436-PM.png?width=360&height=442&name=image-png-May-04-2026-03-12-14-7436-PM.png)

---

#### 2. Add the product to your ticketing page

- Add this pricing to your ticketing system as an additional product in the participant form:
  
  ![](https://help.inwink.com/hs-fs/hubfs/image-png-May-04-2026-03-14-21-2491-PM.png?width=559&height=530&name=image-png-May-04-2026-03-14-21-2491-PM.png)

💡 This product **is added on top of what the participant has already purchased.**  
Both prices will then appear in the order summary: the initial price and the upgrade price.  
![](https://help.inwink.com/hs-fs/hubfs/image-png-May-04-2026-03-10-37-5189-PM.png?width=425&height=353&name=image-png-May-04-2026-03-10-37-5189-PM.png)

**Once the order is confirmed:** the selected category (e.g., VIP) is automatically applied to the participant.

![](https://help.inwink.com/hs-fs/hubfs/image-png-May-04-2026-03-11-18-2516-PM.png?width=444&height=300&name=image-png-May-04-2026-03-11-18-2516-PM.png)

 

You can also find this product in your personal account, under the "My Orders" tab.

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